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RETURN AND EXCHANGE

Returns&Exchange

EXCHANGES ONLY
Our policy lasts 30 days, only exchange. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
If you would like to exchange an item, we suggest that you place a new order for the item you want before exchanging your original purchase. This will ensure that you exchange item is in stock.
Once your return for exchange is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. To be eligible for a return for exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All merchandise must be returned with its original items included accessories and boxes which are part of the merchandise. If there are items that are either damaged or not returned we have the right to refuse the items for exchanging or refunds. 
If you are approved, then your exchange will be processed. We only replace items if they are defective or damaged. If you need to exchange it for the any item, you must send us an email at liliyacollection@gmail.com and send your item to: 8659 17 Avenue U Brooklyn New York US 11214

FINAL PRICE OF MERCHANDISE - NO RETURN, NO EXCHANGE, OR SALE PRICE OF MERCHANDISE - NO RETURN, NO EXCHANGE
FINAL PRICE OF MERCHANDISE - NO RETURN, NO EXCHANGE, OR SALE PRICE OF MERCHANDISE - NO RETURN, NO EXCHANGE


SHIPPING
Shipping order from Europe approximately 2 day-4 weeks. Once your order is fulfilled and shipped, you will receive a shipment notification with a tracking number.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a track able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. If the company has given you free shipping for your original order and you now want to return it for an exchange or refund you will be charged the shipping price from the original free shipping you received from part of your refund. If a customer demands a refund and the company has agreed for the refund, the company has a right to receive a 15% commission of the refund. 

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